Terms of Service

Last updated: February 2026

1. Agreement to Terms & Deemed Acceptance

By visiting, browsing, or using this website, our carrier directory, our tools, our forms, our communications channels, or any service of O Trucking LLC("Company", "we", "us", "our"), you expressly, knowingly, and voluntarily agree to be bound by these Terms of Service in full. Your acceptance is deemed given by any of the following acts, each of which is an independent and sufficient act of acceptance: (a) loading or viewing any page on this website; (b) clicking, tapping, or submitting any form or button; (c) sending us an email, text message, phone call, or any other communication; (d) requesting, receiving, or using any information, quote, or service; (e) paying any invoice in whole or in part; or (f) signing any service agreement with us. You acknowledge that you have had a full and fair opportunity to read these Terms, to consult legal counsel of your own choosing at your own expense, and to decline. You waive any defense based on lack of notice, lack of opportunity to review, unconscionability, adhesion, or surprise. If you disagree with any part of these Terms, your sole and exclusive remedy is to stop using the website and our services immediately.

2. Description of Services

O Trucking LLC provides truck dispatch services, including but not limited to:

• Load finding and booking
• Rate negotiation with brokers and shippers
• Dispatch support and communication
• Paperwork assistance
• Additional trucking business support services

3. Carrier Requirements

To use our dispatch services, you must:

• Have a valid MC (Motor Carrier) authority
• Have a valid USDOT number
• Maintain required insurance coverage
• Provide accurate and up-to-date documentation
• Comply with all applicable federal and state regulations

4. Service Fees, Payments, No Refunds & No Chargebacks

Our dispatch service fees are based on a percentage of the gross load revenue or a flat weekly rate, as agreed upon. Fees are due upon load completion or as otherwise specified in your service agreement. We reserve the right to modify our pricing with reasonable notice.

All invoice payments are final. Once an invoice has been paid — whether in full or in part — the payment is considered final and non-refundable. By paying an invoice, you confirm that the services were rendered and accepted. No refunds, returns, credits, or chargebacks will be issued under any circumstance for invoices that have been paid. If you have a real, truthful, and genuine concern about a specific invoice or service, you may submit it to us in writing. If we determine, at our sole discretion, that the concern is legitimate, we may — as a courtesy and not as an obligation — offer compensation in the form of a service credit, discounted future dispatch, or other goodwill gesture. Such compensation is granted on a case-by-case basis and does not create any right, precedent, or entitlement for any other situation.

You expressly agree not to initiate, authorize, or permit any chargeback, dispute, reversal, or claim with any bank, card issuer, payment processor, ACH provider, or financial institution in connection with any payment made to us. Any such action will be considered a material breach of this agreement, fraudulent in nature, and may result in immediate suspension of services, reporting to credit bureaus and industry databases, and legal action to recover the disputed amount plus all associated fees, penalties, attorneys' fees, and collection costs.

5. Carrier Responsibilities

As a carrier using our services, you agree to:

• Accept or decline loads in a timely manner
• Complete accepted loads professionally and on time
• Communicate promptly about any issues or delays
• Submit required paperwork (BOL, POD) promptly
• Maintain your equipment in safe operating condition
• Comply with all DOT and FMCSA regulations

6. No Forced Dispatch

We operate on a "no forced dispatch" policy. You have the right to accept or decline any load we present to you. However, consistent refusals or last-minute cancellations may affect our ability to continue providing service.

7. Limitation of Liability & No Responsibility for Third-Party Incidents

O Trucking LLC acts strictly as an independent dispatch service provider. We are not a freight broker, motor carrier, shipper, receiver, consignee, consignor, employer, insurer, mechanic, inspector, recruiter, or agent of any party. We do not own, operate, lease, load, unload, maintain, or physically control any truck, trailer, cargo, facility, or equipment.

To the fullest extent permitted by law, O Trucking LLC, its owners, officers, employees, agents, affiliates, and contractors shall not be liable, responsible, or accountable — directly, indirectly, jointly, severally, or in any other manner— for any act, omission, incident, loss, damage, injury, claim, liability, demand, cost, expense, or consequence of any kind whatsoever arising from or in any way connected to any carrier, owner-operator, driver, customer, client, truck, trailer, cargo, shipper, receiver, broker, factoring company, insurance provider, employee, passenger, bystander, or any other first, second, or third party — even if we have provided or are providing services, introductions, communications, paperwork, load information, or any other support to those parties. This exclusion includes, without limitation:

• Cargo loss, damage, theft, delay, contamination, spoilage, or mis-delivery
• Non-payment, slow pay, short pay, or insolvency of any broker, shipper, receiver, factoring company, or third party
• Accidents, collisions, rollovers, fires, breakdowns, mechanical failures, or equipment malfunctions
• Death, bodily injury, disability, illness, or emotional distress of any person (driver, passenger, employee, worker, customer, or third party)
• Property damage of any kind, whether to vehicles, cargo, real estate, or infrastructure
• DOT, FMCSA, CDL, IFTA, IRP, ELD, HOS, or any other regulatory violations, fines, citations, out-of-service orders, audits, or investigations
• Theft, hijacking, vandalism, fraud, identity theft, double-brokering, or criminal acts by any party
• Business losses, lost profits, lost opportunities, lost revenue, or consequential, incidental, special, punitive, or exemplary damages
• Actions or inactions of drivers, dispatchers in training, sub-contractors, or any personnel working with any carrier
• Disputes between carriers, customers, brokers, shippers, receivers, drivers, or any combination of parties
• Environmental incidents, spills, hazmat events, or regulatory cleanup obligations
• Cybersecurity events, data breaches, phishing, or wire-fraud impacting any third party
• Force majeure events including weather, natural disasters, pandemics, wars, strikes, civil unrest, power outages, or government action

Any and all services we provide — including but not limited to load sourcing, rate negotiation, paperwork preparation, compliance reminders, website services, marketing, referrals, or operational advice — are provided strictly on an "AS IS" and "AS AVAILABLE" basis, without any warranty, guarantee, or representation of any kind, whether express, implied, statutory, or otherwise. We disclaim all warranties including merchantability, fitness for a particular purpose, accuracy, reliability, and non-infringement.

In no event shall our total aggregate liability — for any and all claims combined, regardless of the form of action (contract, tort, negligence, strict liability, or otherwise) — exceed the dispatch fees you actually paid to us for the single specific load or service directly giving rise to the claim, or one hundred United States dollars ($100.00), whichever is less.

8. Indemnification

You agree to defend, indemnify, and hold harmless O Trucking LLC, its owners, officers, employees, agents, affiliates, and contractors from and against any and all claims, demands, lawsuits, actions, proceedings, liabilities, losses, damages, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) your use of our services; (b) any load you haul, accept, decline, or cancel; (c) your trucks, trailers, drivers, employees, contractors, or equipment; (d) any cargo in your possession, custody, or control; (e) your violation of any law, regulation, or third-party right; (f) any dispute between you and any broker, shipper, receiver, customer, driver, or third party; or (g) any act or omission by you, your personnel, or anyone acting on your behalf. This indemnification obligation survives termination of our services.

9. Release of Claims & Covenant Not to Sue

In consideration of being allowed to use this website, our carrier directory, and any service we may provide, you — on behalf of yourself, your company, your owners, officers, directors, members, employees, drivers, contractors, agents, insurers, heirs, successors, and assigns — hereby fully, finally, and forever release, waive, discharge, and hold harmless O Trucking LLC, its owners, officers, directors, members, employees, agents, affiliates, contractors, successors, and assigns (collectively, the "Released Parties") from any and all claims, demands, causes of action, suits, proceedings, judgments, damages, losses, liabilities, costs, fines, penalties, and expenses of every kind and nature whatsoever, known or unknown, suspected or unsuspected, anticipated or unanticipated, arising out of or in any way connected — directly, indirectly, contributorily, or vicariously — with this website, our carrier directory, any content we publish, any communication, any service we provide, any introduction or referral, any load information, any paperwork, any broker or shipper or receiver, any driver, truck, trailer, cargo, accident, injury, death, property damage, financial loss, regulatory action, or any other matter whatsoever involving any carrier, customer, driver, employee, passenger, bystander, or third party.

You further expressly covenant and promise never to sue, arbitrate against, file a claim against, file a complaint against, or otherwise initiate any legal, administrative, regulatory, or quasi-legal proceeding against any of the Released Parties in connection with any matter released above, except for the limited purpose of enforcing the binding individual arbitration clause set forth in these Terms. If you breach this covenant by filing any lawsuit, claim, complaint, or action outside of the required arbitration forum, you agree to immediately dismiss the action and reimburse the Released Parties for all resulting costs, damages, and attorneys' fees incurred in defending or responding to it. You expressly waive the protection of any statute or rule of law (including California Civil Code §1542 and any similar law of any jurisdiction) that would otherwise limit the effect of a general release to claims known at the time of release.

10. Assumption of Risk & Independent Contractor Status

Trucking is an inherently risky industry. By using our services you expressly acknowledge, accept, and assume all risks associated with operating a motor carrier business, hauling freight, employing drivers, and interacting with brokers, shippers, and receivers. You are an independent business, independent contractor, or independent carrier. Nothing in this agreement creates any partnership, joint venture, employment, agency, franchise, or fiduciary relationship between you and O Trucking LLC. You retain sole and exclusive control over your equipment, drivers, operations, routes, hours, and business decisions.

11. Carrier Directory & Data Removal Requests

Our website publishes a public carrier directory compiled from publicly available federal sources, including but not limited to FMCSA SAFER, the FMCSA licensing and insurance database, and other public-record sources. This information is lawful to publish and is provided for informational, research, and industry-transparency purposes.

If you are a listed carrier and wish to request removal of your public-record information from our website, you must follow all of the following steps — none are optional:

• Send the removal request from the email address registered with the FMCSA / your MC authority to info@otrucking.com.
• Send an additional text message / SMS from the phone number registered with the FMCSA / your MC authority to +1-682-978-8641.
• Submit the request at least three (3) separate times within the same calendar month, by both email and text, so that we can verify the request is serious, intentional, and legitimate.
• Include in each message: your legal company name, MC number, USDOT number, registered email, registered phone, and the exact URL of the listing you want removed.

Once all three verified requests have been received in the same calendar month from the officially registered email and phone number, we will review the request and, at our sole discretion, attempt to delete or suppress the listing from our website within a reasonable time. We make no guarantee, promise, or commitment regarding removal, removal timelines, cache clearance, search engine de-indexing, or removal from third-party mirrors, archives, or scrapers. Requests that do not follow the above process exactly will be disregarded without response.

12. No Forced Dispatch

We operate on a "no forced dispatch" policy. You have the right to accept or decline any load we present to you. However, consistent refusals or last-minute cancellations may affect our ability to continue providing service.

13. Force Majeure

We shall not be liable or responsible for any failure, delay, or interruption in performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, weather, pandemics, epidemics, war, terrorism, civil unrest, strikes, labor disputes, supply-chain disruptions, fuel shortages, government action, regulatory changes, utility outages, internet or telecommunications failures, cyberattacks, or third-party system failures.

14. Third-Party Services & Content

Our website and services may contain links to, or integrations with, third-party services, websites, load boards, brokers, factoring companies, ELD providers, insurance providers, payment processors, or other vendors. We do not control, endorse, guarantee, or assume any responsibility for any third-party content, service, product, policy, action, or omission. Your use of any third-party service is entirely at your own risk and subject to that third party's terms.

15. No Guarantee of Loads, Rates, or Results

We make no guarantee, warranty, or promise regarding the availability, frequency, quality, rate, profitability, or suitability of any load. We do not guarantee specific earnings, utilization, revenue, deadhead percentage, lane coverage, or business outcomes. Market conditions, broker behavior, weather, seasonality, and carrier performance are outside of our control.

16. Termination

Either party may terminate the service relationship at any time without penalty. Outstanding fees for completed loads remain due upon termination. Termination does not relieve you of any obligation to pay unpaid invoices, nor does it revive any right to a refund or chargeback for payments already made.

17. Confidentiality

Both parties agree to keep confidential any business information, rates, or other sensitive data shared during the course of the service relationship.

18. Dispute Resolution & Class Action Waiver

Any disputes, claims, or controversies arising from or related to these terms or our services shall first be addressed through good-faith written negotiation for at least sixty (60) days. If negotiation fails, the dispute shall be resolved exclusively through final and binding individual arbitration administered in the State of Delaware under the commercial rules of the American Arbitration Association. The arbitrator's decision shall be final and non-appealable. You expressly waive any right to: (a) a trial by jury; (b) participate in any class, collective, or representative action; and (c) consolidate claims with any other party. Each party shall bear its own fees and costs, except that the prevailing party shall be entitled to recover reasonable attorneys' fees and costs.

19. Governing Law & Venue

These terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any action not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

20. Severability, Waiver & Entire Agreement

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision. These terms, together with any signed dispatch service agreement and our Privacy Policy, constitute the entire agreement between you and O Trucking LLC and supersede all prior or contemporaneous communications, proposals, or agreements, whether oral or written.

21. Changes to Terms

We reserve the right to modify these terms at any time without prior notice. Continued use of our services, or continued presence on our website, after changes are posted constitutes acceptance of the new terms.

22. Statute of Limitations

Any claim or cause of action you may have against us must be filed within one (1) year after the event giving rise to the claim, regardless of any statute or law to the contrary. Claims not filed within this period are permanently barred.

23. Final Acknowledgment

You acknowledge that you have read, fully understood, and voluntarily accepted every provision of these Terms of Service, including every waiver, release, disclaimer, covenant not to sue, arbitration requirement, and limitation of liability. You acknowledge that you have been placed on clear and conspicuous advance notice, that you are a sophisticated business party, and that you have had full opportunity to decline or seek independent legal counsel. You knowingly and voluntarily waive any later claim that you were not informed, not aware, surprised, or coerced. These Terms are intended to be interpreted as broadly and enforceably as applicable law permits; any portion found unenforceable shall be narrowed, not struck, so the remaining protections survive to the maximum extent allowed.

24. Contact Information

For questions about these terms, please contact us:

• Email: info@otrucking.com
• Phone: +1-682-978-8641
• Address: 8 The Green STE B, Dover, DE 19901